This type of federation takes a dependency on both partners having their SRV records setup correctly being open federation and allowing discovery of companies via DNS without explicitly listing them in the allow list. “Dynamic Federation” or “Discovered Partner domain ” i.e.On Skype for Business Server, there is the concept of different types or levels of Federation. A Note on Enhanced Federation, Dynamic Federation and Direct Federation Options are to turn it off completely, On except for blocked domains or On only for allowed domains. You can configure it under the Skype for Business Online Admin Portal Note this feature historically offered federation with other public IM providers beyond just Skype Consumer with Skype for Business Server, but now only Skype Consumer is supported in Skype for Business Server and Skype for Business Online How do I set Federation/External Connectivity up in Skype for Business Online?įirst off, it is on by default. Note this is 1:1 for IM, Audio and Video, but not supported in any conference/multiparty scenario. This is off by default it allows Skype for Business Online users to talk to Skype Consumer users. Microsoft does not control encryption after messages are passed to the federated partner’s network (if the partner is federated with an on-premises Skype for Business Server or third-party network). Federated contacts can see presence, communicate by using IM and make Skype-to-Skype audio and video calls.Īll federated communications are encrypted between the IM systems using access proxy servers. Skype for Business external connectivity (federation) enables a Skype for Business user to connect with users in other organisations that use Skype for Business as well as those that host their own Skype for Business Server on-premises. What is Skype for Business Online Federation (external connectivity)? This feature is also available on Skype for Business Server, but this post specifically considered Skype for Business Online. Until then, you can still continue to make and receive external phone calls via your Skype client.This post talks about federation (also sometimes call external connectivity or public connectivity specifically when talking about federation to Skype consumer) in Skype for Business Online. Once Skype is shut down and your phone number is moved to Teams you will be able to make and receive external calls using Teams. We strongly encourage the use of this feature within your department in order to prepare you for this transition.Ĭan I make and receive external phone calls using Teams? Yes, as long as the UTMB users you are calling in Teams has the Teams App open they can answer your call. organizing meetings, chat, internal phone calls, etc.).Ĭan I make internal phone calls using Teams? Use your Skype phone when needed but start to leverage Teams as much as possible (e.g. Yes, Information Services is strongly encouraging adoption of Teams while Skype is still up and running. Yes, your same phone number will be moved to Teams once Skype is shutdown.Ĭan I start using Teams now even though my phone number is still tied to Skype? Will I keep the same Phone number when my service is moved to Teams? Until then, you can still continue to make and receive both internal and external phone calls via your Skype client. Your Enterprise Voice integration with Skype will remain in place until we determine an official shutdown date for Skype in Q2. Will my Skype phone become a Teams phone? There is also the normal chat dialog box where you and free type your question that the bot can respond to.įigure 2 - Example screen of the UTMB Teams FAQ bot.Clicking on that tile will start your personal dialog with the bot which is visible only to you (unless of course you escalate to an expert).Once in Teams application, you will see a tile in the left pane near the top as seen in Figure 1 below.It also has a “Share Feedback” button to share thoughts on the answer(s) given which we can use to enhance the accuracy of the answers in the knowledge base. If not, the bot allows the end-user to submit a query which then gets posted in a pre-configured team of experts to provide support by acting upon the notifications from within their team itself. Clients can ask the bot a question about Teams and the bot responds with an answer if it is contained in the knowledge base. UTMB Teams FAQ is a friendly Q&A bot for Microsoft Teams that brings a human in the loop when it is unable to help.
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